Speech analytics Calltouch Predict

whatsapp lead sale category
Post Reply
pilide2813
Posts: 21
Joined: Mon Dec 09, 2024 3:46 am

Speech analytics Calltouch Predict

Post by pilide2813 »

Speech analytics Calltouch Predict optimizes call center work: it saves employees time listening to conversations with customers, flags calls, and provides clear call reporting. Predictions Quickly and easily analyze and segment calls Call text transcription and automatic tagging More details What is your employee turnover rate? Why is it needed? The employee turnover rate (CTR) of a company during a certain period of operation (monthly, quarterly, half-year, year) refers to the ratio of the number of resignations to the total number of employees.

Employee turnover rate helps determine: The personnel situation of the company; The reasons for dismissal of employees from different positions; Negative trends in the operation of the entire enterprise and specific departments; Strategies for reforming recruitment procedures; Plans to improve the working conditions of india telemarketing employees; Top management, middle management and the professional quality and psychological quality of ordinary employees to create the most comfortable microclimate in the team. Partial turnover rate refers to the ratio of the number of employees dismissed from a certain team (department, team, unit) due to self-request or violation of internal regulations to the average number of employees.

Ratio standards According to HRtime.ru, employee turnover rates depend on company-wide and the level of a specific employee. Let's take a look at the indicators in the table. Turnover depends on job level: Changes in staff composition are affected by job stability, skill level, seasonality, reliability (e.g., working in the public sector). How to calculate employee turnover rate In order to control the company's personnel situation, employee turnover rate needs to be calculated several times a year.

Image

This calculation will help identify actual and potential problems in a timely manner. Formula To determine employee turnover, use the following formula: Number of employees laid off/average number of employees in the company × 100%. Calculation example Let's look at an example of calculating employee turnover: The supermarket has 250 employees. A total of 75 employees resigned during the year. 75 / 250 X 100% = 30% (employee turnover rate is within normal range).

Another example: This computer software company has 65 employees, 20 of whom change during the calendar year. 20 / 65 X 100% = 30.76923% (3 times the standard value). It’s important to look for ways to save on ongoing business expenses. Budget optimization will allow you to evaluate whether you can provide the best working conditions for your team. End-to-End Analysis Calltouch is a clear and effective tool for analyzing advertising costs.
Post Reply