Examples of DX Measures in Restaurants

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There are many different digital transformation measures for restaurants. From digitizing customer touchpoints to streamlining store operations, restaurants can solve their problems and achieve growth by utilizing a variety of tools and systems.

2-1. Online reservation
A web reservation system is a system that allows customers to make reservations 24 hours a day through a website or app. This reduces the burden of telephone support and streamlines reservation management. Customers also benefit from being able to save the trouble of making phone calls and make reservations smoothly while checking availability.

2-2. Online ordering
An online ordering system is a system that allows customers to place orders for takeout or delivery in advance via a website or app. For takeout in particular, by placing an online order in advance, customers can receive their products without having to wait at the store. This also has benefits for stores, such as reducing congestion during peak hours and increasing sales.

2-3. Table Order/Mobile Order
Table ordering is a system where customers order using tablets or thailand whatsapp number data other devices installed at each table. Mobile ordering is a system where customers order using their own smartphones.

This eliminates the need for employees to go and take orders. This system not only reduces the burden on employees, but also helps reduce labor costs. Customers can choose and order at their own pace, which also leads to increased satisfaction.

2-4. Self-checkout
Self-checkout is a system where customers can read the barcode printed on the receipt and pay by themselves. This makes checkout more efficient and reduces the number of people required. Customers can reduce the time they have to wait in line and complete the checkout process smoothly.