We’ve put together this series on managing your sales team during a crisis, with tips and strategies to help you navigate uncertain times. You’ll discover:
What to do when a health crisis changes the way we work
How to keep your sales team safe, optimistic and productive
How to reassure customers and tailor your sales message
How to adapt and manage your sales organization
What to do when a health crisis changes the way we work
The COVID-19 outbreak showed us how quickly life can change. One of the biggest impacts has been on the way we work, as well as the level and type of support our employees, customers and colleagues need from us.
Companies have adopted remote work overseas chinese in worldwide data infrastructure at a rapid pace, ensuring that those who have the ability to work from home can do so. Many have been successful, while others are still overcoming the pains of this change.
So what is the best solution to a crisis like this? How do we change our behavior and routines with minimal disruption?
Overall, it’s great to have the tools and flexibility for remote work set up in your organization, regardless of whether or not you use them on a day-to-day basis. It’s vital to have these infrastructures, technologies, and processes in place, especially when a major life event or public crisis prevents you and your team from going into the office.
For example, sales teams should implement a method that allows them to continue both internal communication and reliable video calls with prospects.
Processes also need to be reviewed. What policies will you put in place to enable people to do a good job? For example, during the COVID-19 outbreak many schools were closed. This means that parents need to strike a balance between work and childcare.
To address this, many companies have adopted flexible working hours. As long as team members are available for two or three hours a day to communicate, it doesn't matter when they finish their work.
Audit the activities you perform on a daily basis and see how you can optimize them for optimal remote work efficiency. Ask your team for their perspective and encourage their input.
Ultimately, these changes affect everyone in different ways. Take a dynamic approach and empower your team to perform at their best.
Keeping your sales team safe, optimistic and productive
For salespeople who are used to the hustle and bustle of a busy office, the sudden shift to remote work can be a challenge. They not only need to find a new routine, but also learn new technologies for communication and collaboration.
