The fundamental quality of KPIs is that they imply a separate type of communication and they must be subject to exactly the same standards as all other types of interaction.
To create a strategy, it is worth mexico mobile phone numbers databaseremembering the basic steps and deciding on the following parameters:
your organizational goals;
methods for achieving them;
persons responsible for this activity.
Answering all these questions must be based on the results of the work of analysts, department heads and management staff.
As you develop your strategy, you will become more aware of which areas should be analyzed using the KPI methodology and how to manage the data obtained.
Using KPIs does not make sense for a new company. The level of success of such a company is directly related to the activities of the CEO, who often solves financial and personnel problems and is engaged in creating a management system.
KPIs should not be used for technical departments of an organization whose efficiency affects other departments. For example, electricians and system administrators need to quickly eliminate various malfunctions.
When using the KPI system, they will have to process the request and put the task in the queue, and this can take quite a long period of time. Thus, this will lead to a decrease in the speed of work of another employee of the organization or even stall the functioning of the entire department.
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Alexander Kuleshov
Alexander Kuleshov
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Types of KPI indicators
There are a number of types of KPIs that differ from each other in terms of performance:
cost item - the volume of resources expended in monetary terms;
productivity item - percentage of utilization of the involved capacities;
efficiency item - indicators that characterize the relationship of one parameter to another (say, the ratio of revenue to costs);
result item - a quantitative expression of the results of the organization's activities.
Plus, there are two types of KPIs:
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