Sixty-four percent of language services respondents said their revenue increased last year. Drivers of such demand include automated translation technologies, personalized customer service and the globalization of business. As organizations large and small offer their products and services in multiple languages, the CSA predicts that the language services industry will continue to grow, with the market expected to grow to $56.18 billion by 2021.
“As businesses digitize their processes to optimize their customer experience in their domestic market, companies are facing pressure to globalize their entire operations. Our research has long and conclusively shown that people are more likely to buy products presented in the local language. Furthermore, the same localization of content and products reduces customer service costs and increases brand loyalty,” explains Donald A. DePalma, founder and chief strategy officer of the CSA organization.
Skrivanek Group
Founded in 1994, Skrivanek Group is currently considered one of the strongest language service providers in the world. Skrivanek Group provides companies in Europe, Asia, South and North America with the highest quality translation and localization services in over 100 languages. china telegram phone numbers The company's international team consists of 3,000 translators, 350 native-speaking editors, experienced project managers, software and layout specialists. The company is able to work according to the most complex customer requirements.
The quality of Skrivanek Group's services is ensured by international ISO 9001:2008 and EN ISO 17100:2015 certificates. Some of the most important clients are international organizations such as the United Nations, the European Union, the European Investment Bank, and the World Bank.
Common Sense Advisory is an independent research and consulting organization specializing in global translation, interpretation, and localization market research. It provides primary data and insights that help companies establish planning, brand strategy, innovation, competitive positioning objectives, and better understand global markets.