As more organizations move toward customer centricity , maintaining customer databases on paper and in spreadsheets is simply not enough.
Customer databases contain large amounts of information that give companies insights that will help them close future sales. If you allow all of this data to go unused, you are missing out on potential revenue.
Companies that can use data can improve customer relationships , increase sales, and build long-term relationships even through one-time sales.
According to Gallup research, companies that use customer behavior data outperform their competitors by 85% in sales growth and more than 25% in gross profit.
Small businesses that don't use CRM software to manage benefits of using the nigeria phone number list sales may lose potential customers, miss their sales quotas, and struggle to compete in the marketplace.
Please note the following:
Without CRM, 79% of leads do not convert into sales.
Using a CRM solution results in a 65% increase in sales quotas.
In this article, we look at three of the most popular CRM tools that offer specialized sales management features and are used by small and medium businesses to optimize customer relationship management and increase sales. We also analyze what real users say about these apps and the ideal user type for each solution.
Three of the most popular CRM apps for sales management are:
Salesforce Sales Cloud
HubSpot CRM
Pipedrive
(Please note: The reviews listed in each of the "Overall User Review Trends" sections are the opinions of the user reviewers and do not reflect the opinions of Platforms. For more information on our methodology, see the end of this article.)
Best CRM Software Apps for Sales Management
3 Best CRM Apps for Sales Management - 2018
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