10 Strategies to Make the Most of Live Chat for Holiday Sales

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tanjimajuha4
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10 Strategies to Make the Most of Live Chat for Holiday Sales

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It’s no secret that holiday sales are big business. During the 2022 holiday season, which spans from November 1 to December 31, $211.7 billion was spent online. This isn’t new, as it’s a trend that’s growing at 3.5% year-over-year.

Note that this figure is below the forecast of $239.26 billion, and it is also mind-boggling.

Knowing that there’s country code +357, cyprus phone numbers such a big pie means you want to do everything you can with every tool in your arsenal to make sure holiday sales look good.

Woman holding a holiday sale bag
There are many things that online businesses can do, such as creating an email marketing strategy to increase sales. Look no further than companies like Amazon or Netflix for examples of simple yet effective email marketing strategies.

Exit intent pop-ups are still a popular option, allowing site users to reconsider navigating the exit path.

What if you were told that you could use your live chat tools to help improve your holiday sales? Here are 10 great ways to do just that!

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1. Be proactive.
Many live chat customers will tell you that their experience was the most responsive, and this is not a category you want to fall into.

There are many different approaches you can take to proactively engage in live conversations, but one of the best ways is to go beyond where your customers are currently interacting.

For example, imagine you sell and repair printers. Our customers contact us almost every month asking for repairs on components in old machines.

Clearly, something is wrong here, and it may be more valuable to replace the printer. This would be a good time to advise the customer to do so, along with model recommendations and a brief explanation of why the change is worthwhile.

The point is to try to identify sales opportunities and show your customers that you care about them and their best interests.
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