This is exactly what our client, a manufacturer of everyday medical products,

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Subsequently, you can summarize this data to clarify at what stage the most questions arise in order to improve the experience of interaction with the company.

In the context of declining purchasing power, more and more consumers are trying to reduce their spending. As research shows , promotional offers and discounts can be a decisive criterion when choosing a store, brand or products, including those related to beauty and health. Companies, in turn, resort to loyalty programs not only to increase sales and retain customers. According to experts, retaining existing customers is on average 40% cheaper than attracting new ones.

Thus, discount programs allow both buyers and sellers to save money. To reduce costs even further and supplement the benefits of discounts with useful informational content, you can implement a loyalty program using a chatbot.



This is exactly what our client, a manufacturer of everyday medical products, did. We will tell belize cell phone number list you how the use of chatbots for a loyalty program has affected the financial performance of the business and customer relationships.

Features of the MCN Telecom client The difficult situation on the Russian market in recent years has forced many companies, including large ones, to reconsider their marketing budgets. The manufacturer with a world-famous name, which has long and firmly occupied the niche of medical products, was no exception. At the time of contacting MCN Telecom, the company was implementing a loyalty program through the use of regular customer cards at retail outlets or when purchasing in online applications.