This onboarding tool contains detailed instructions that help new users solve their problem using the product, as well as recommendations on how to use the program's functionality. The format of training videos is ideal for complex products that are designed for professional use. We are talking about website builders, platforms for setting up contextual advertising, analytics services, etc.
Educational videos
Educational videos
Contextual hints
These are special interface elements that help clients receive recommendations on ghana mobile database how to use the service's capabilities. There are several types of hints:
pop-up (pop-up window);
tool-type (windows that open when you hover over a certain interface element);
chats (the user periodically receives messages containing life hacks that make the process of using the service easier, or links to articles with useful tips).
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Demo-entities
These are visual examples of product use, built into the interface. In particular, website builders usually have a template with filled blocks. The user only needs to insert suitable images and add their text.
Demo essence is an effective onboarding tool that allows you to present the product's capabilities to the user, as well as facilitate the adaptation process for newcomers. This is the most accessible form of training: the client is provided with ready-made solutions that are suitable for standard tasks. If the user has first figured out the basic templates, it is easier for him to move on to creating unique projects.