For example, a company that sells sportswear will use a very different tone and style than one that sells business solutions or a bank. Thus, it is necessary to adapt to the style of the brand and its target market , as well as personalize for each type of client.
3. Offer a menu of alternatives
To facilitate direct and interactive communication with each client list of egypt whatsapp phone numbers from their cell phone, it is advisable to offer a menu of alternatives , ideally relating each one to a number and, if feasible, an emoticon that represents said number.
For example, after saying hello, the chatbot should send a message like:
In this way, the customer must respond with the number of the alternative or by writing what is in bold. Thus, the chatbot understands the requirement and is able to offer the correct answer.
To facilitate communication with the client, it is ideal for the in yes or no format , facilitating customer responses and, thus, offering an effective solution to their requirements.
WhatsApp chatbot to ask questions
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