eginner: $25/month per user

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Offer support over the phone, through a chatbot on an e-commerce site, or through social media apps like Facebook, Twitter, or Instagram
Use the Service Cloud Slack app to help agents collaborate with experts to resolve compatibility queries
Monitor risks in customer relationships with incident detection and management tools so you can address issues early
Use AI to capture and automate workflows, saving time and costs
Salesforce Service Cloud Limits
You must use Service Cloud with Salesforce CRM to access customer data
Many of the software features like AI, omnichannel routing and self-service platform come at an additional cost.
Salesforce Service Cloud Pricing
Free trial: 30 days
**B
**Professional: $80/month per user
**Enterprise: $165/month per user
Unlimited: $330/month per user
Salesforce Service Cloud Ratings and Reviews
G2: 4.3/5 (more than 3,500 reviews)
Capterra: 4.4/5 (700+ reviews)
8. LiveAgent
Screenshot of LiveAgent tickets

via LiveAgent LiveAgent is a customer support platform that features the fastest and bahrain consumer email address easiest setup and deployment. This Freshdesk alternative is known for its effective and easy-to-use LiveChat software.

It also offers customer support via phone with a LiveAgent call center solution, as well as support via WhatsApp, Messenger, and Viber, and social media channels like Instagram, Twitter, and Facebook. The ticketing system brings all your customer communication together in one place, so you can resolve issues quickly and efficiently without having to switch platforms.

LiveAgent best features
Tailor the user interface to your business with custom fields and filters
Set up automated responses to frequently asked questions so agents can focus where they are really needed
Motivate your customer support team with badges, rewards and leaderboards
Create a knowledge base to offer customers solutions through the customer portal
Integrate with over 200 tools and apps including Gmail, Facebook, WhatsApp, Shopify, Mailchimp, and WordPress