The fear of losing a business

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After-sales closure
This stage may or may not affect the closing of the sale. Normally, the closing of the sale does not end when your client accepts the commercial deal , but your team must also apply certain procedures after acceptance, even after making the payment. It involves notifying other areas of the completion of the sale; for example, the administrative area so that the correct processes are executed, or operations so that the service is delivered. This is part of the process and depending on how it develops, it can affect the commercial closing for better or worse.

After-sales service is crucial to ensure customer loyalty , because if the customer has a positive experience throughout the process, it is very likely that the person will not only buy your product or service again, but will have found a differential value in your business to recommend to other people. On the other hand, a poorly executed after-sales service will probably end in a lost business earlier than expected, which can affect the closing of sales. Although commercially it colombia telegram data sells, in terms of numbers those sales fall. So, two scenarios can occur:

It's not really selling.
We fall into the trap of believing that sales are being made when in fact the numbers do not reflect those sales.
After-sales closure

Many times, we resort to certain desperate acts when managing an open opportunity , which respond to the fear of having an empty pipeline . Excessive insistence when calling or sending emails to a prospect who has already expressed interest can end up intimidating or dissuading their intentions to buy , because that nervousness of a possible lost sale will end up being projected to the outside through body language, the words used, or even the tone of voice, which could indirectly lead to the abrupt breakdown of the entire negotiation.

However, there is a certain reluctance to give up on the business just like that, without a clear reason for the potential client's refusal, so it is possible that the salesperson continues to insist and propose meetings with the potential client, in an effort to retain him or keep his interest alive, while the same potential client is no longer interested in accepting more meetings, but perhaps does not know how to express his refusal firmly but politely.