WhatsApp’s Policy on Contacting Users

shapanqqccb · Post by **shapanqqccb** » Wed May 21, 2025 4:53 am

Using WhatsApp number lists without explicit consent is generally illegal and violates both WhatsApp’s policies and data protection laws in many jurisdictions, including Bangladesh.

According to WhatsApp’s Business Messaging Policy, businesses may only contact users on WhatsApp if:

The user has provided their mobile phone number.

The user has explicitly opted in to receive messages or calls from your business.

This opt-in must be clear, voluntary, and well-documented. You are responsible for ensuring that your opt-in methods comply with applicable laws and

Using purchased or scraped number lists without obtaining prior consent can lead to your WhatsApp Business account being suspended or permanently banned.

Legal Considerations in Bangladesh
In Bangladesh, the Digital Security Act, 2018 and the list of vietnam whatsapp phone numbers and Communication Technology (ICT) Act, 2006 impose strict penalties for unauthorized data collection and unsolicited communications. Engaging in such practices could expose you to legal action, including fines and imprisonment.

Best Practices for Compliance
To legally use WhatsApp for business communications:

Obtain Explicit Consent: Use opt-in forms on your website, app, or via QR codes to collect user consent.

Use Approved Message Templates: For initiating conversations, WhatsApp requires businesses to use pre-approved message templates.

Provide Clear Opt-Out Options: Ensure users can easily unsubscribe from receiving messages.

Maintain Transparency: Clearly inform users about the types of messages they will receive and your business identity.

Monitor Account Health: Regularly check your WhatsApp Business account's quality rating to ensure compliance.

Conclusion
Utilizing WhatsApp number lists without obtaining explicit consent is both illegal and against WhatsApp's policies. To ensure legal compliance and maintain a good standing with WhatsApp, always prioritize obtaining proper consent before initiating communications.