Broadcasting to Non-Saved Contacts

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In 2025, this feature is essential for any business receiving 100+ messages per day.

WhatsApp has gradually relaxed its strict limitations on outreach. Businesses can now send broadcast messages to opted-in, non-saved contacts via the API—without the 256 contact limit of the free app.

Use Case:
Send personalized product updates, offers, or reminders at scale to segmented audiences—without spamming.

Best Practices:
Always obtain clear opt-ins.

Use personalization tokens (like name, location, last purchase).

Time your messages based on user behavior (e.g., cart abandonment follow-ups).

. Advanced Chatbots with Natural Language AI
In 2025, chatbots on WhatsApp are no longer basic “press 1 for support” bots. With GPT-powered integrations, businesses can deploy conversational AI that understands intent, context, and tone.

What’s New:
Multi-turn dialogue with memory of past conversations.

Integration with backend systems (CRM, inventory, logistics).

Multilingual support with natural fluency.

Impact:
24/7 intelligent support.

Reduced operational costs.

Improved lead capture and qualification.

Tip: Train your AI with FAQs, brand tone, and customer data for optimal performance.
Catalog 2.0: Richer Product Showcases
WhatsApp Catalog has been revamped into Catalog 2.0, allowing dynamic product listings with:

Real-time stock updates

Prices based on list of croatia whatsapp phone numbers location or currency

Embedded promotions or bundle offers

"Add to Cart" and “Buy Now” CTAs integrated with payment gateways

Ideal For:
E-commerce stores

D2C brands

Restaurants offering menu-based orders

The new Catalog feature brings WhatsApp closer to being a complete sales channel, replacing the need for third-party websites or apps for small businesses.