Trigger workflows based on customer replies
Posted: Tue May 20, 2025 4:00 am
This level of integration empowers sales teams to manage leads, nurture prospects, and track performance from a single dashboard.
Voice Notes and Video list of colombia whatsapp phone numbers Messaging for Sales
Sales and support reps can now use voice notes and short video clips in a more structured way. This humanizes the conversation and improves clarity—especially in complex product explanations or support cases.
Best Practices:
Use voice for follow-ups or reminders.
Use video to explain product features, onboarding steps, or answer FAQs.
Keep media under 1 minute and optimized for mobile.
Voice/video adds personality to the business—perfect for high-trust services like real estate, finance, or coaching.
WhatsApp Channels for One-to-Many Updates
Meta launched WhatsApp Channels as a way for brands to broadcast content one-way to followers. In 2025, Channels are being used for:
Promotions
Content distribution (blogs, videos, tips)
Community building
It’s a mix between a newsletter and a social feed, but inside WhatsApp.
Strategy Tip:
Encourage loyal customers to subscribe to your Channel for exclusive content, early-bird discounts, or VIP updates.
QR Codes with Pre-Set Flows
QR codes are now smarter. Instead of just opening a chat, they can launch a predefined Flow, catalog, or offer. These are excellent for:
In-store promotions
Events
Packaging inserts
Business cards
Example: A QR code on a product box that opens a customer feedback survey in WhatsApp.
Voice Notes and Video list of colombia whatsapp phone numbers Messaging for Sales
Sales and support reps can now use voice notes and short video clips in a more structured way. This humanizes the conversation and improves clarity—especially in complex product explanations or support cases.
Best Practices:
Use voice for follow-ups or reminders.
Use video to explain product features, onboarding steps, or answer FAQs.
Keep media under 1 minute and optimized for mobile.
Voice/video adds personality to the business—perfect for high-trust services like real estate, finance, or coaching.
WhatsApp Channels for One-to-Many Updates
Meta launched WhatsApp Channels as a way for brands to broadcast content one-way to followers. In 2025, Channels are being used for:
Promotions
Content distribution (blogs, videos, tips)
Community building
It’s a mix between a newsletter and a social feed, but inside WhatsApp.
Strategy Tip:
Encourage loyal customers to subscribe to your Channel for exclusive content, early-bird discounts, or VIP updates.
QR Codes with Pre-Set Flows
QR codes are now smarter. Instead of just opening a chat, they can launch a predefined Flow, catalog, or offer. These are excellent for:
In-store promotions
Events
Packaging inserts
Business cards
Example: A QR code on a product box that opens a customer feedback survey in WhatsApp.