Moreover, if you opt for software solutions instead of hardware-based options like a dedicated VoIP phone, installation can be as simple as downloading an app on your smartphone or laptop—no need for new hardware.
Many popular applications, like Zoom and Viber, now offer free VoIP services for calling other users on the same channel. One such app is WhatsApp, which we’ll cover next.
What is WhatsApp Business Calling API?
Although voice calls on the WhatsApp consumer app have been available for list of pakistan whatsapp phone numbers years, the ability to make calls through the WhatsApp API is a more recent development. WhatsApp Business Calling API enables VoIP-based voice calls over the internet, giving businesses a flexible and cost-effective way to connect with customers.
While traditional VoIP calls rely on external apps or devices, WhatsApp VoIP allows you to place voice calls within the WhatsApp chat itself so the entire conversation, from message to call, happens in one familiar place.
Respond.io interface displaying WhatsApp Business Calling API in action
It also retains the core benefits of traditional VoIP, such as the ability to integrate with CRMs and automation tools to streamline workflows and improve performance tracking. Now that we’ve set the stage, how do these different phone systems stack up against each other?
Turn conversations into customers with respond.io's official WhatsApp API
Manage WhatsApp calls and chats in one place!
