5 online tools to help you better understand your customers
Posted: Thu Feb 20, 2025 10:56 am
One of the biggest difficulties with Internet marketing is that you can't really see your online customers, so you don't know what they are doing or what they want. Maybe you already have stable traffic, but the online conversion is not ideal, or the customer bounce rate is always very high. At this time, you should try the following five small tools that I want to share with you today to get closer to the hearts of users!
1. Crazy Egg
A widget that can track your website's hot spots, so you can know which areas on the web page attract the most customers' attention. By using this tool, you will discover customer behaviors that you never expected. For example, a blogger found that many of his readers clicked on a food picture shared in the blog, so he sent a letter to ask his readers, only to find out that these people wanted to save the picture and share it with friends. In response to this demand, the blogger added the function of pinning pictures to Pinterest, and successfully spread his content to more users.
2. Qualaroo
This is an online questionnaire tool that can be set to pop up when visitors complete morocco mobile database certain actions to collect user opinions. It can be used to investigate whether customers have found the information they need on the web page, whether they are satisfied with the product, whether the shopping process is smooth, etc.
3. Zopim
Online customer service can provide instant assistance to online users, supports mobile devices and computers, and can automatically divert customers with different needs to different personnel.
1. Crazy Egg
A widget that can track your website's hot spots, so you can know which areas on the web page attract the most customers' attention. By using this tool, you will discover customer behaviors that you never expected. For example, a blogger found that many of his readers clicked on a food picture shared in the blog, so he sent a letter to ask his readers, only to find out that these people wanted to save the picture and share it with friends. In response to this demand, the blogger added the function of pinning pictures to Pinterest, and successfully spread his content to more users.
2. Qualaroo
This is an online questionnaire tool that can be set to pop up when visitors complete morocco mobile database certain actions to collect user opinions. It can be used to investigate whether customers have found the information they need on the web page, whether they are satisfied with the product, whether the shopping process is smooth, etc.
3. Zopim
Online customer service can provide instant assistance to online users, supports mobile devices and computers, and can automatically divert customers with different needs to different personnel.