Vision Helpdesk?
Posted: Thu Feb 20, 2025 5:23 am
Key features:
Free
Customizable submission forms
No limits on the number of tickets you can handle or the devices you can ukraine phone number data connect to your account.
Access control and monitoring
Automated redirection
Customizable branding
Capacity management
Advantages:
Free
Easy to set up and use
Provides support on all devices
Excellent functionality
Disadvantages:
They compensate for the free price by displaying ads.
Unable to transfer data from the cloud to local servers
Price list:
Spiceworks is completely free.
10. Samanage
Samanage platform for ticketing
Samanage platform for ticketing
Samanage is a customer ticketing platform that ensures your support team has everything they need to deliver high-quality service. The service portal is fully customizable, allowing your staff to quickly resolve requests and create detailed reports on each incident. It also allows you to set up your own automation rules for ticket routing, issue management, etc. Finally, it offers a fantastic knowledge base with detailed self-service support options.
Free
Customizable submission forms
No limits on the number of tickets you can handle or the devices you can ukraine phone number data connect to your account.
Access control and monitoring
Automated redirection
Customizable branding
Capacity management
Advantages:
Free
Easy to set up and use
Provides support on all devices
Excellent functionality
Disadvantages:
They compensate for the free price by displaying ads.
Unable to transfer data from the cloud to local servers
Price list:
Spiceworks is completely free.
10. Samanage
Samanage platform for ticketing
Samanage platform for ticketing
Samanage is a customer ticketing platform that ensures your support team has everything they need to deliver high-quality service. The service portal is fully customizable, allowing your staff to quickly resolve requests and create detailed reports on each incident. It also allows you to set up your own automation rules for ticket routing, issue management, etc. Finally, it offers a fantastic knowledge base with detailed self-service support options.