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For cross-selling and upselling campaigns, WhatsApp can help

Posted: Thu Feb 20, 2025 3:45 am
by sumaiyakhatun27
WhatsApp for Business gives you many options for upselling and cross-selling to customers.

Businesses can use marketing messages to deliver personalized cross-sell promotions based on past purchases . A retailer, for example, could share a recommendation for a pair of slippers to go with the cozy robe that's on its way from a customer's recent order.

Upsells are also a natural progression in a message thread that's offering a consultative georgia mobile database shopping experience . Using automation or live agents, you can deliver messaging that creates an experience similar to how a salesperson would offer assistance in a shop. That can be a great way to turn browsers into buyers and small baskets into larger ones.

You can even use reminder messages about an abandoned shopping cart or a customer feedback interaction as a cross-selling or upselling opportunity.

Meta Business Messaging Partners can help you explore all the engaging and scalable opportunities for cross-selling and upselling on WhatsApp, such as:

Using chatbots and/or human agents to make personalized recommendations based on a customer's previous purchases or inquiries.