Points to note when shifting to inside sales
Posted: Tue Feb 18, 2025 8:54 am
Now in the midst of the COVID-19 pandemic: How to shift from cold calling to inside sales
I think it is the right direction to make cold calling smarter and shift to inside sales using IT, even though the disadvantages of cold calling are now becoming more prominent. What should we pay attention to in order to make a smooth shift from cold calling to inside sales?
1) Preparation of IT environment (including personnel preparation)
Inside sales is also known as "sales without visiting." So how do you approach your customers? The main way is through IT tools. Therefore, it is necessary to prepare an IT environment within the company so iraq whatsapp number data that you can use these tools without stress.
This includes not only hard aspects, but also soft aspects such as improving human literacy and selecting staff members.
② Visualize your company's sales flow
However, simply replacing sales activities with inside sales will not produce the intended effect. The correct way to proceed is to visualize the flow of your company's sales activities, replace them one by one with inside sales, and assign roles.
It is also necessary to draw the line as to what extent sales tools should be used and what extent field sales (face-to-face sales) should handle the business.
I think it is the right direction to make cold calling smarter and shift to inside sales using IT, even though the disadvantages of cold calling are now becoming more prominent. What should we pay attention to in order to make a smooth shift from cold calling to inside sales?
1) Preparation of IT environment (including personnel preparation)
Inside sales is also known as "sales without visiting." So how do you approach your customers? The main way is through IT tools. Therefore, it is necessary to prepare an IT environment within the company so iraq whatsapp number data that you can use these tools without stress.
This includes not only hard aspects, but also soft aspects such as improving human literacy and selecting staff members.
② Visualize your company's sales flow
However, simply replacing sales activities with inside sales will not produce the intended effect. The correct way to proceed is to visualize the flow of your company's sales activities, replace them one by one with inside sales, and assign roles.
It is also necessary to draw the line as to what extent sales tools should be used and what extent field sales (face-to-face sales) should handle the business.