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Sell like magic with new AI Tools

Posted: Wed Feb 12, 2025 4:11 am
by tasnimsanika7
You’re right and when we come out of this, there’s going to be winners, right? And if you do it right now, you’re going to be standing on that pedestal. I can’t agree more. Mike, what would you add?

Michael Miller: (21:36)

Very similar. I think there’s a strategic lens and a more tactical lens. Strategically, it’s exactly right. I mean, evaluate your partner ecosystem and the extent to which you can identify tools that allow you to get proactive, that allow you to get more efficient, automate tasks, I think is an incredible opportunity. More tactically, if you’re in the care center, our advice is, we’re seeing specific spikes in things like general delays, address issues, COVID related delays. So if you can build targeted workflows around getting proactive and issuing customer communications and reassurances around those, that’s going to serve you really well these days.

Gabe Larsen: (22:23)

Yeah. This proactive nature, now more than ever, I think we’ve gotta be proactive. Guys really appreciate you taking the time today to talk about COVID and all the different challenging times we’re participating in. And for the audience, I hope you have a fantastic day.

Michael Miller: (22:37)

Thank you so much.

Vikas Bhambri: (22:37)

Thanks Gabe.

Exit Voice: (22:38)

Thank you for listening. Make sure you subscribe to hear more customer service secrets.



Special thanks to our friends at Kustomer for their insights on this topic.

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