Among the conditions that companies that communicate with their customers france whatsapp number data 5 million through WhatsApp API must meet are:
Maintain a profile with complete information about your company.
Do not use customers' personal information for other purposes.
Do not deceive customers.
Do not spam.
Request authorization from clients to send information.
Offensive or sexually explicit material is strictly prohibited in company-client communications.
Avoid discrimination of any kind.
Do not ask platform users for credit card numbers or personal passwords of any kind.
Ultimately, these good practices are nothing more than basic guidelines for good coexistence in communication in the digital environment and, of course, it is the obligation of companies to adhere to these conditions if they want to continue taking advantage of this tool for optimizing customer service.
Therefore, if you want to have better results when applying a chatbot for your company , we recommend that you pay attention to the good practices for using WhatsApp that we present to you throughout this article and that you rely on a trained and official provider, such as Auronix , to be able to apply the necessary improvements to your customer service strategy.
