Try to look for chatbot tools or platforms that fit your technical needs. Most of our top chatbot platforms offer a free tier, so you can try a software before you have to buy it.
Benefits of chatbot marketing
multilingual support
Chatbots offer responses in multiple languages, adapting to saudi arabia phone numbers the user's preferred communication style. They automatically detect and switch to the correct language based on user input.
Chatbots based on llms (also known as llm agents) have at their disposal all the languages used by llm. In the case of chatgpt there are more than 85 languages.
Profitable scaling
Chatbots manage multiple conversations simultaneously, handling high volumes without additional staff.
They reduce the burden on human teams when dealing with routine queries, so your operations grow for a fraction of the price it would have cost years ago.
24/7 service
Unlike humans, chatbots work continuously. They can provide immediate assistance regardless of time zones.
Its availability also means the elimination of waiting times: all user queries are answered instantly.
Optimized customer journey
Chatbots make it easy for customers to get what they need without endless clicks and confusion.
Unlike the bad chatbots of yesteryear, AI chatbots can guide users to the right information or action in a matter of seconds, keeping the process smooth and frustration-free.
Man and woman shake hands through smartphones after a purchase.
Data and information collection
Chatbot analytics is one of the often overlooked advantages of conversational AI.
Chatbots silently collect details like what customers want, what they ask, and how they interact. They then turn it into organized, actionable data, so you can make smarter decisions without the guesswork.
10 ways to use chatbots in marketing
You might have a simple idea of what a marketing chatbot is: it sits on a website and interacts with visitors, trying to present its offer.
That's one type of marketing chatbot, but there are many other options.
If you use an extensible AI chatbot platform and have a creative team, you'll have no shortage of ways to apply conversational AI to your marketing efforts.
