The SMS campaign to optimize your meal delivery
Posted: Sun Jan 19, 2025 5:20 am
The food delivery market is booming and is not about to slow down, especially thanks to SMS. We can no longer count the number of couriers that we can come across everywhere in the streets, on bikes, scooters or even in cars. Many service providers have emerged, positioning themselves on all types of food. Some restaurants also offer their own delivery service. This new mode of consumption meets the new expectations of the French, who are waiting for new culinary experiences.
It also allows a saving of time , sought by workers during their lunch break, but increasingly by the entire population, this practical service becoming anchored in the habits of the French. Improve your organization To avoid oversights and misunderstandings that penalize restaurateurs, customers and delivery platforms alike, use SMS! With confirmation or reminder SMS at the time you define, improve your organization with your customers. SMS allows you to send your delivery partners all the information they need (address, door code, time, specific customer requests). With the ability to include short URLs , you can also send them maps (e.g. Google Maps), traffic information (e.g. Waze).
Large companies like Uber Eats or Deliveroo that employ bike couriers also use SMS to inform them of price variations due to weather conditions or variations in demand as well as safety measures in case of rain for example. Even on a smaller scale, SMS remains an asset in your internal communication with your delivery people. Make your promotional dominican republic phone number data offers known As in all markets, especially ones as competitive as the restaurant market, it is important to innovate and arouse desire among your customers. This can be done through a new dish available on your menu, a new restaurant partner for a delivery platform or a price promotion. In all cases, it will be necessary to communicate it to the public. With its 95% reading rate , SMS is a fundamental asset for your external communication .
It can be perfectly combined with e-mailing or a voice campaign , a sector that is very little explored and which can allow you to differentiate yourself. Build customer loyalty As we have seen, the development of the market is due to the new expectations of customers. The customer, already king, has become even more demanding on aspects other than simply taste. In case of dissatisfaction, the plethora of restaurants forces you to be the best possible. With your customer data , you can personalize your promotional offers, so that they match the profile of your customers or even offer SMS promotions based on their birthday. It is also possible on our platform to send satisfaction surveys or thank you messages.
It also allows a saving of time , sought by workers during their lunch break, but increasingly by the entire population, this practical service becoming anchored in the habits of the French. Improve your organization To avoid oversights and misunderstandings that penalize restaurateurs, customers and delivery platforms alike, use SMS! With confirmation or reminder SMS at the time you define, improve your organization with your customers. SMS allows you to send your delivery partners all the information they need (address, door code, time, specific customer requests). With the ability to include short URLs , you can also send them maps (e.g. Google Maps), traffic information (e.g. Waze).
Large companies like Uber Eats or Deliveroo that employ bike couriers also use SMS to inform them of price variations due to weather conditions or variations in demand as well as safety measures in case of rain for example. Even on a smaller scale, SMS remains an asset in your internal communication with your delivery people. Make your promotional dominican republic phone number data offers known As in all markets, especially ones as competitive as the restaurant market, it is important to innovate and arouse desire among your customers. This can be done through a new dish available on your menu, a new restaurant partner for a delivery platform or a price promotion. In all cases, it will be necessary to communicate it to the public. With its 95% reading rate , SMS is a fundamental asset for your external communication .
It can be perfectly combined with e-mailing or a voice campaign , a sector that is very little explored and which can allow you to differentiate yourself. Build customer loyalty As we have seen, the development of the market is due to the new expectations of customers. The customer, already king, has become even more demanding on aspects other than simply taste. In case of dissatisfaction, the plethora of restaurants forces you to be the best possible. With your customer data , you can personalize your promotional offers, so that they match the profile of your customers or even offer SMS promotions based on their birthday. It is also possible on our platform to send satisfaction surveys or thank you messages.