Monitor customer feedback Finally collecting

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If you’re going with a no-plugin, custom solution, make sure to use Google Analytics to set up your in-FAQ search, which will allow you to monitor your site users’ searching patterns. 2. Track user paths through your FAQ page Which pages (or off-site channels) tend to bring people to your FAQ page, and where do they usually go from there? These paths are important in understanding the role of the FAQ page in your sales funnel. To track any page effectiveness in sending conversions, I tend to use Finteza, which allows you to create an unlimited number (unless I haven’t hit the limit yet) of sales funnels to monitor and compare different user paths through your site: 3.


Monitor “People Also Ask” rankings You’re most likely going to monitor finland consumer mobile number list this page traffic and its rankings anyway, but there’s one more thing to add here: “People Also Ask” positions. As this page focuses on covering customers’ questions, Google’s “People Also Ask” positions are pretty indicative as to whether or not you’re doing a good job. SE Ranking is the only tool I’m aware of that can help you with that. It keeps track of most of Google’s search elements and reports your progress: If you do things right, you’re likely to see your PPA positions growing.


4. user feedback on every answer in your FAQ will help you create more helpful answers. Again, most pre-build FAQ solutions come with this option, but there are standalone plugins for it as well (like this one). FAQ FAQs There are a few common questions about building an FAQ page that keep floating the web (as well as Moz’s community forums). Let’s quickly address them here: Is an FAQ section still a good idea? Yes, by all means, but only if you take it seriously.