Simplify to design an intuitive user experience
Posted: Sat Jan 18, 2025 5:49 am
4. Develop a scenario-based conversational approach
Rationalize questions by usage scenarios. Each usage has its own scenario.
What do your customers use? Do they need on-demand information, such as opening hours, a user guide, access to promotions, invoices, online shopping?
The simpler the scenarios, the better the results. To establish communication, it is essential to be clear, to be able to make yourself understood instantly. While the interface must be ergonomic and intuitive , the interaction of your scenario must also be guided . It is about not losing the user.
6. Gain trust by personalizing the exchange
The user experience will only be good if it is personalized . To achieve france whatsapp shopping data this, make the most of your customers' data! Last name, first name, gender, age, birthday, loyalty account number, etc. are data that will allow you to send the right message at the right time (you have already identified the right person).
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7. Let machine learning do its magic
A bot improves over time, learning from its experiences to optimize its responses. We recommend that you follow an organized methodology to ensure that your bot is constantly progressing.
8. Test your Facebook bot in a recipe interface
Test your bot before launching it. First of all, a beta version: test or have the user journey, the data collected, the effects on your sales performance tested and make sure everything is consistent. Your ChatBot must fit perfectly into your customer relationship strategy.
What do you need to consider once you're up and running? Here are the answers.
9. Drive traffic to your Bot to make it useful and effective
A smart SaaS platform like myElefant allows you to connect your CRM to your Facebook bot : this way you can personalize your messages and use relevant data to generate traffic.
Rationalize questions by usage scenarios. Each usage has its own scenario.
What do your customers use? Do they need on-demand information, such as opening hours, a user guide, access to promotions, invoices, online shopping?
The simpler the scenarios, the better the results. To establish communication, it is essential to be clear, to be able to make yourself understood instantly. While the interface must be ergonomic and intuitive , the interaction of your scenario must also be guided . It is about not losing the user.
6. Gain trust by personalizing the exchange
The user experience will only be good if it is personalized . To achieve france whatsapp shopping data this, make the most of your customers' data! Last name, first name, gender, age, birthday, loyalty account number, etc. are data that will allow you to send the right message at the right time (you have already identified the right person).
tile banner
7. Let machine learning do its magic
A bot improves over time, learning from its experiences to optimize its responses. We recommend that you follow an organized methodology to ensure that your bot is constantly progressing.
8. Test your Facebook bot in a recipe interface
Test your bot before launching it. First of all, a beta version: test or have the user journey, the data collected, the effects on your sales performance tested and make sure everything is consistent. Your ChatBot must fit perfectly into your customer relationship strategy.
What do you need to consider once you're up and running? Here are the answers.
9. Drive traffic to your Bot to make it useful and effective
A smart SaaS platform like myElefant allows you to connect your CRM to your Facebook bot : this way you can personalize your messages and use relevant data to generate traffic.