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Of Current And Potential Patients

Posted: Mon Dec 23, 2024 6:24 am
by Resmi101
Bad Image. According To Data From The American Management Association (Ama), “a Dissatisfied Customer Tells An Average Of People About His Dissatisfaction,” The Same Thing Happens With A Patient. The Bad Experience Will Be Transmitted To More People Who In Turn Will Transmit It To Many Others And So On. Loss . An Unattended Or Poorly Attended Call Is Equivalent To One Less Patient. Currently, The Competition Is Very Varied, And The Market Possibilities Are Infinite, So A Patient Will Not Hesitate To Look For A Center That They Feel Is Truly Interested In Them.

We Must Not Forget That Above The Price Is The turkey email list Health And Needs Of The Patients, Something In Which They Totally Agree, Therefore, They Will First Choose A Center That Gives Them Confidence, In Addition To Good Service, Instead From Another That Is Cheaper But That Does Not Give Them That Security. Poor Patient Care Can Cost Your Medical Center Dearly. The Main Causes Of The Problems Mentioned Above In Telephone Service Are The Lack Of Qualified Personnel, Lack Of Budget, Etc.

Outsourcing This Service To A Specialized Contact Center Is An Interesting Solution To These Issues And Provides The Following Advantages: Increase In The Number Of Patients: Because Every Missed Call Is A Lost Patient. Furthermore, The Patient Who Has Called And Has Not Been Attended To Will Probably Never Call Again, Producing Negative Loyalty. If You Are Not Attended To, You Will Look For Another Specialist, And If This One Satisfies Your Need, You Will No Longer Contact Us. With The Help Of A Contact Center All Your Clients Will Be Attended To.