Attracting the right customers
There are customers and customers. Not all of them will be interested in buying certain products. First, you need to define with your salespeople who your ideal customer would be. Then, you can use a rating to score potential buyers based on their interest in your product. This allows businesses to improve the quality and willingness of customers referred to salespeople for follow-up, which will translate into increased conversion rates.
Finding the decision maker
Obviously, we don't want to spend time qualifying customers and then realise that lebanon telegram mobile phone number list we weren't speaking to the right decision-maker. Having to speak to a manager later to get the purchase approved is like starting the whole sales cycle all over again. When necessary, using Teamleader's integration with TrendsTop will allow us to obtain the email addresses and roles of the people who will direct us to the right contact.
Automate processes
When working with a long list of potential clients, automation helps you get organized and streamline your processes. A CRM helps automate sales and marketing processes, from organizing tasks to preparing next steps. For example, sending sales quotas immediately will prevent delays, allowing the client to take less time to make a decision.
Taking good care of the customer
Research has shown that only 22% of businesses contact their existing customers on a weekly basis. Still, regular touchpoints would help you eliminate outdated information and stop wasting time on customers who will never enter the sales cycle again. For example, if you contact a customer a week after they started a free trial, they may not even remember you. Contacting them immediately will encourage them to make the decision quickly and ensure they don’t put it off indefinitely.
And last but not least…
Use the right tools! There are many apps on the market today that allow you to measure the results of every action a sales team takes. An integrated CRM like Teamleader will provide all the customer data needed to help make the best decisions. This saves time organizing and storing contact data and allows you to spend it on interacting and delivering that promised added value. And let’s not forget, most sales conversations start with an email or a call, so it’s crucial that salespeople have the right data at their disposal to follow up with future buyers or customers. With Teamleader, activities like calls, meetings or opened emails are automatically tracked, meaning that instead of wasting time manually entering data, salespeople can focus on closing sales as efficiently as possible.
