How to Profit from Hyperautomation

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12/15/2023
When automation isn't enough to get ahead of the competition, it might be time to consider hyperautomation. Here's what experts interviewed by InformationWeek have to say about the concept.

Hyperautomation is a concept that aims to automate as many business and IT processes as possible. By taking advantage of a variety of technologies, tools, and platforms, including artificial intelligence, machine learning, robotic process automation (RPA), and analytics, hyperautomation promises to give those who adopt it a tactical advantage in the marketplace.

Hyperautomation expands the scope of automation argentina mobile database repetitive tasks to provide intelligent insights, decision support and enhanced interaction with data and processes, says Alex Manders, partner in emerging technologies and innovation at consultancy ISG.

At its core, hyperautomation is “a culture of automating everything that can be automated,” says Nick Rahn, head of automation at Centric Consulting. “Hyperautomation consistently suggests not doing the same thing twice and instead automating that task.”

The core goal of hyperautomation is simple, says Patrick Thyne, vice president of products at intelligent automation specialist SS&C Blue Prism: Use people where they matter and automate everything you can. “That’s the only way you can get the benefits of automation,” he says.

Manders gives three examples of how hyperautomation can benefit those who use it in specific industries:

In banking and financial services, hyperautomation can benefit processes ranging from regulatory reporting, marketing, sales and distribution to banking, payments, lending and back-office operations.
Insurance companies can benefit by automating claims processing, a critical but routine task, ensuring claims are handled more efficiently and accurately.