Virtual assistants are now equipped with intelligence that allows them to indonesia whatsapp number data 5 million learn from interactions in order to offer highly accurate responses. Not only that: they can identify users' needs, in order to offer a friendly and close conversational experience.
What if the attention of a human agent is necessary? Thanks to Augmented Intelligence , an executive can take the place of the chatbot. Even without the customer noticing. key to optimizing communication between brands and their consumers.
What businesses benefit from implementing a chatbot?
The popularity of chatbots is due, in part, to the fact that they are not exclusive to a single industry. Rather, bots for WhatsApp and other messaging channels can be customized for different use cases and can be adapted to a wide variety of businesses
Mainly the following sectors:
A chatbot allows users to resolve various queries regarding the products and services offered, such as Internet, telephone and cable/satellite with their respective packages. All thanks to the conversational experience designed for such purposes.
