Department stores that have decided to use have improved communication with their customers, which is reflected in the customer experience.
Additionally, they have managed to increase sales due to the use of this el salvador whatsapp number data 5 million medium, not only because it is preferred by many, but also because thanks to the bots, offers that may interest the customer are sent.
Customers see this medium as a faster and more reliable way to resolve questions about products, find out the status of their credit and manage their payments or track orders they place on e-commerce.
Ultimately, the app centralizes all conversations and generates business intelligence , an aspect that companies can use to create personalized relationships and achieve new sales.
5. Airlines
Airlines that currently use WhatsApp API have increased customer interaction by up to 10 times, an action that customers see as natural but at the same time show appreciation for this form of attention.
WhatsApp as a communication channel
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