LEX are among the most famous

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Prisila405
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LEX are among the most famous

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Google Bard and Amazon examples of chatbots with artificial intelligence. But what are they? And above all, why are companies migrating customer service via messaging to this new technology? In this article, we tell you everything we know.

Learn more: How do I use an AI chatbot in my business?

What is an artificial intelligence chatbot?
An AI chatbot is a program designed to answer questions in a denmark whatsapp number data 5 million conversational experience . Also known as virtual assistants, they act as a human agent, who can answer your customers' questions and requests without the need for breaks.

To understand how an AI virtual assistant works, we must first define what artificial intelligence is . This is how Diego Esperguin, Data Tech Lead at Auronix, explains:

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"AI is the ability of machines to perform tasks that we normally consider to be the domain of human intelligence," Esperguin explains in an interview.

The specialist explains that the debate on what artificial intelligence is "is more relevant than ever", since " tasks that we normally consider human are being performed by AI ". For example, works of art, music and poems. But how does this work with chatbots with artificial intelligence?

What type of artificial intelligence is a chatbot?
With a robust database of pre-loaded questions, the assistant is able to answer and solve simple situations. For example, displaying a catalog of questions or finding out the delivery status of a product . Currently, this technology can be applied to messaging channels, such as the following:
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