Some users report that it is difficult to get support

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AppFolio is a cloud-based property management software that can help you manage multifamily, single-family, commercial, student housing, condo, or apartment building. The software offers accounting and management, reports and statements, rental information, resident screening, rent collection, mobile inspections, and many other features.

What Platforms Reviewers Love

Good customer service offering helpful solutions
More user-friendly than other software options on the market
User manuals will help you learn the software quickly.
The company makes significant efforts to improve and update the software.
What they would like to improve

Under the cons, most users listed specific features they would self employed database like to see in the future - AppFolio says they are constantly improving the software based on customer feedback.
Pricing

AppFolio costs $1.25 per unit per month for residential properties and $1.50 for commercial properties. Student housing costs $1.25 and community associations $0.80. AppFolio claims there are no hidden fees and updates are free. You can fill out a form on their website for a free demo.

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3. Buildium ( )
Buildium is the most popular option for property management software

Buildium Control Panel

This property management software has been used by over 12,000 companies since its launch in 2004 and currently manages 775,000 units in 41 countries. Buildium has a user-friendly interface and is deployed via the cloud.

What Platforms Reviewers Love

Friendly and professional customer service
All-in-one software for all aspects of being a landlord, from standard letters to inspections and moving.
The program has excellent built-in accounting features.
The online tenant portal is convenient for both landlords and tenants.
Can be used on both desktop and mobile devices
What they would like to improve

Too many small mistakes
There is no HOA management function
It has a steep learning curve and could use more tutorials.
Pricing

Buildium’s pricing structure is fairly complex – it charges a monthly fee, a setup fee (for Core), and multiple fees for things like credit transactions and e-payments. For example, if you manage 100 units, you’ll pay $150 per month for Core and $200 per month for Pro. You’ll also need to pay a $99 setup fee for online payments for Core (it’s included in Pro). Mobile inspections, included in Pro, will cost you $65 per month, with a $99 setup fee for Core. There are also fees for e-leasing, tenant screening, credit card transactions, and e-payments. For a full breakdown, visit Buildium’s pricing page .