WhatsApp vs WhatsApp Business

whatsapp lead sale category
Post Reply
shomamoni29
Posts: 6
Joined: Wed Dec 04, 2024 4:41 am

WhatsApp vs WhatsApp Business

Post by shomamoni29 »

Strong communication is the foundation of building a profitable business.

When you contact a business that has streamlined communication channels, it not only elevates your shopping experience but also gives you the correct medium to reach out to whenever you need it. So, to make it easy for your business to stay in touch with your customers, you can use various channels depending on your target audience ed platforms for this is WhatsApp. WhatsApp has become a go-to choice for many small and medium-sized businesses, so much so that more than 200 million companies actively use it each month. However, WhatsApp has a couple of variants that you can use as per your business needs.

Having said that, let’s look at both of these options and learn more about the differences between WhatsApp and WhatsApp Business to find the right platform to execute WhatsApp marketing. with each oth Austria Phone Numbers around the world. It is a personal WhatsApp app that allows you to create an account using your mobile number and connect it to this number to access your contacts.


Image


Since this is a standard WhatsApp account, you can download the app for free on both iOS and Android devices. You can use it to talk with your friends via text, voice, or video calls. Plus, you can create group chats and add numerous people to it to chat with them all at once.

Although, WhatsApp Messenger is a great app for communicating with other people, but from a business’s point-of-view, there isn’t much it offers. Only very small businesses might use it for their business communication but after you scale your business enough, you may need to get the business version.

What is WhatsApp Business?
Unlike WhatsApp Messenger which only comes in the form of a mobile app, WhatsApp Business Platform offers two variants: WhatsApp Business app and WhatsApp API. Let’s talk about the Business app first.

WhatsApp Business app
The WhatsApp Business app is created for SMBs and startups that you can download from the Play Store or App Store for free. In this variant, you can add multiple users to your business account and access it via a browser as well.

Using the WhatsApp Business app, you can give your contacts a phone number they can use to reach out to you. On top of that, you can use the app to send broadcast messages to your customers to promote your products and services.

However, there are a few limitations to using the WhatsApp Business app. These are:

With the Business app, you can reach out to only 256 contacts at a time. Meaning, that if you want to expand your reach to more people, you need to get the WhatsApp API.
There is no analytics dashboard available in the Business app to track how well your outreach has been going.
You cannot personalize your broadcast messages to fit the needs of each customer.
Elevate your customer engag
Post Reply